![]() ![]() Ten days before the payment is due – At this point, it’s good to check in with the client to ensure that your invoice is being processed and due to be paid soon. ![]() If you are dealing with a new client, you should request receipt of the invoice and ensure that it includes all information. One or two days after sending the invoice.Before sending the invoice – Find the right contact within the company you will use to ask about payment.Let them know that next time you will charge them additional fees for late or non-payment and even let them know that you could pursue legal action against them if this continues. You may choose to omit this information depending on the relationship you have with your client, especially if you wish to retain the client, or if it is their first time.īut, if you have a repeat offender, do not be afraid to lay down the law, as the process of recovering your unpaid invoices could be costing you more money over the years. This includes explaining to them the consequences of non-payment or delayed payment. If necessary, ensure you let them know how your late payment policy works. ![]() This makes it easy for them to make payments immediately, without having to scavenge in their receipts looking for the payment mode. For example, include your bank account number, your online payment link or your card information. This should be a ‘sort of’ call to action that describes to them how to submit the payment. Ensure to double-check their account and all of the past communications to ensure that you have quoted the right amount.Īlso, consider formatting, spacing, and bolding the information to emphasize the most important details, of which one is the amount due.Įven if this is a repeat client that has already conducted business with your company and paid, it is important to provide them with the payment options once again. Next, explain to the client when the invoice was due and the total amount they owe.
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